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Groupware in the 21st Century: Computer Supported Cooperative Working Toward the Millennium
a book by Peter Lloyd, ed.
(our site's book review)
Groupware—computer supported cooperative working—is looked at as a potential organizational asset for the 21st century. It will require teamwork a bit incompatible with the individualistic quality of American character, but if it’s part of the job description and mandated from the company managers, it’s doable.
Groupware will require teamwork a bit incompatible with the individualistic quality of American character, but it’s doable"
(PSBs or similar devices may complement this, since a specific individual’s compatibility with a given group task at any particular time depends upon what else s/he’s working on, his or her emotional and/or mental status at that time (we all have times when collaborative projects are antithetical to our current status), what else s/he’s been expected to prioritize before the groupware project, and what other appointments are scheduled for him or her and when.)
PSB
The author cites benefits of groupware usage as: enhancing knowledge, flexibility, experimentation, imagination, boldness, and intelligence of organizations. The author wrote this in 1994, and of course various forms of computer supported cooperative working already exist.